/**
 * HITSS — sistema de diseño (grid 8px, tokens semánticos).
 * Variables legacy (--r, --sh, --text2…) se mantienen como alias.
 */
:root{
  /* Espaciado — múltiplos de 8px */
  --space-0:0;
  --space-1:8px;
  --space-2:16px;
  --space-3:24px;
  --space-4:32px;
  --space-5:40px;
  --space-6:48px;
  --space-8:64px;

  /* Tipografía */
  --font-sans:'DM Sans',system-ui,-apple-system,sans-serif;
  --text-xs:0.75rem;
  --text-sm:0.8125rem;
  --text-base:0.9375rem;
  --text-md:1rem;
  --text-lg:1.125rem;
  --text-xl:1.25rem;
  --text-2xl:1.5rem;
  --font-normal:400;
  --font-medium:500;
  --font-semibold:600;
  --font-bold:700;
  --font-extrabold:800;
  --leading-tight:1.25;
  --leading-snug:1.35;
  --leading-normal:1.5;
  --leading-relaxed:1.625;

  /* Radios */
  --radius-sm:8px;
  --radius-md:12px;
  --radius-lg:16px;
  --radius-xl:20px;
  --radius-2xl:24px;
  --radius-full:9999px;
  --r:var(--radius-lg);
  --r-sm:var(--radius-md);

  /* Color — superficie app (tema claro SaaS; login/loading conservan gradientes propios) */
  --bg:#f8fafc;
  --bg2:#ffffff;
  --bg-subtle:#f1f5f9;
  --primary:#2563eb;
  --primary-light:rgba(37,99,235,.12);
  --primary-dark:#1d4ed8;
  --primary-muted:#eff6ff;
  --accent:#0ea5e9;
  --accent2:#818cf8;
  --text:#111827;
  --text2:#1f2937;
  --muted:#64748b;
  --border:#e5e7eb;
  --border2:#d1d5db;
  --success:#16a34a;
  --success-bg:rgba(22,163,74,.12);
  --danger:#dc2626;
  --danger-bg:rgba(220,38,38,.12);
  --warning:#d97706;
  --warning-bg:rgba(217,119,6,.12);
  --purple:#a78bfa;
  --purple-bg:rgba(167,139,250,.15);
  --glass:#ffffff;
  --glass-border:#d1d5db;
  --glass-hover:#f1f5f9;
  --hitss:var(--accent);
  --hitss-dark:#0284c7;

  /* Sombras */
  --shadow-xs:0 1px 2px rgba(15,23,42,.04);
  --shadow-sm:0 4px 12px rgba(15,23,42,.06);
  --shadow-md:0 8px 22px rgba(15,23,42,.08);
  --shadow-lg:0 12px 32px rgba(15,23,42,.1);
  --sh:var(--shadow-md);
  --sh-sm:var(--shadow-sm);

  /* Foco accesible */
  --focus-ring:0 0 0 3px rgba(37,99,235,.22);
  --focus-ring-danger:0 0 0 3px rgba(220,38,38,.2);
  --focus-offset:2px;

  --ease-out:cubic-bezier(.33,1,.68,1);
  --duration:0.2s;
}

*{margin:0;padding:0;box-sizing:border-box;-webkit-tap-highlight-color:transparent}
body{
  font-family:var(--font-sans);
  background:var(--bg);
  color:var(--text);
  min-height:100vh;
  font-size:var(--text-base);
  font-weight:var(--font-normal);
  line-height:var(--leading-normal);
  -webkit-font-smoothing:antialiased;
}
#appScreen{background:linear-gradient(145deg,#090f20 0%,#0f1e3d 35%,#122040 60%,#0c1a38 100%);min-height:100vh;position:relative}
#appScreen::before{content:'';position:fixed;inset:0;pointer-events:none;background:radial-gradient(ellipse at 20% 20%,rgba(59,130,246,.08),transparent 50%),radial-gradient(ellipse at 80% 80%,rgba(56,189,248,.06),transparent 50%);z-index:0}
#appScreen>*{position:relative;z-index:1}

/* ── LOADING (misma paleta 3 tonos que login) ── */
#loadingScreen{
  position:fixed;inset:0;z-index:9999;overflow:hidden;
  display:flex;flex-direction:column;align-items:center;justify-content:center;gap:var(--space-3);
  background:
    radial-gradient(100% 70% at 100% 0%,rgba(99,102,241,.2),transparent 50%),
    linear-gradient(165deg,#09090b 0%,#18181b 50%,#0a0a0c 100%);
}
#loadingScreen::before{
  content:'';position:absolute;inset:0;
  background:radial-gradient(circle at 25% 40%,rgba(99,102,241,.14),transparent 45%);
  animation:loginMesh 14s ease-in-out infinite alternate;
}
#loadingScreen::after{
  content:'';position:absolute;bottom:-15%;left:50%;transform:translateX(-50%);
  width:min(100vw,560px);aspect-ratio:1;border-radius:50%;
  background:radial-gradient(circle,rgba(99,102,241,.1),transparent 65%);
  filter:blur(36px);pointer-events:none;
}
.load-logo{display:flex;flex-direction:column;align-items:center;gap:var(--space-2);position:relative;z-index:1}
.hitss-logo-load{
  background:linear-gradient(135deg,rgba(255,255,255,.1),rgba(255,255,255,.04));
  border:1px solid rgba(255,255,255,.16);
  border-radius:var(--radius-xl);
  padding:var(--space-2) var(--space-4);
  backdrop-filter:blur(24px) saturate(150%);
  box-shadow:0 16px 48px rgba(0,0,0,.4),inset 0 1px 0 rgba(255,255,255,.12);
  transition:transform .4s cubic-bezier(.22,1,.36,1);
}
.hitss-logo-load:hover{transform:translateY(-2px)}
.hitss-text-load{
  font-size:clamp(2rem,6vw,2.25rem);font-weight:var(--font-extrabold);letter-spacing:.14em;
  background:linear-gradient(120deg,#fafafa,#c7d2fe);
  -webkit-background-clip:text;background-clip:text;color:transparent;
}
.hitss-sub-load{font-size:var(--text-xs);color:rgba(250,250,250,.5);font-weight:var(--font-semibold);letter-spacing:.2em;text-transform:uppercase}
.load-dots{display:flex;gap:var(--space-1);position:relative;z-index:1}
.load-dot{width:8px;height:8px;border-radius:50%;background:#6366f1;animation:dotPulse 1.4s ease-in-out infinite;box-shadow:0 0 12px rgba(99,102,241,.5)}
.load-dot:nth-child(2){animation-delay:.2s}
.load-dot:nth-child(3){animation-delay:.4s}
@keyframes dotPulse{0%,80%,100%{opacity:.35;transform:scale(.85)}40%{opacity:1;transform:scale(1.15)}}
.spinner{width:32px;height:32px;border:3px solid rgba(255,255,255,.12);border-top-color:#6366f1;border-radius:50%;animation:spin .7s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* ── POP UP TELÉFONO ── */
.modal-overlay{position:fixed;inset:0;z-index:8000;background:rgba(15,23,42,.6);display:flex;align-items:center;justify-content:center;padding:20px;backdrop-filter:blur(4px)}
.modal-box{background:#1a2f5e;border:1px solid rgba(148,180,255,.2);border-radius:20px;padding:28px 24px;width:100%;max-width:360px;box-shadow:0 24px 64px rgba(0,0,0,.6);animation:popIn .3s cubic-bezier(.34,1.56,.64,1)}
@keyframes popIn{from{opacity:0;transform:scale(.85)}to{opacity:1;transform:scale(1)}}
.modal-icon{font-size:40px;text-align:center;margin-bottom:12px}
.modal-title{font-size:17px;font-weight:800;text-align:center;margin-bottom:6px;color:#eef2ff}
.modal-sub{font-size:13px;color:#a8c4e8;text-align:center;margin-bottom:20px;line-height:1.5}
.modal-warning{background:rgba(251,191,36,.12);border:1px solid rgba(251,191,36,.35);border-radius:10px;padding:10px 13px;font-size:12px;color:#fde68a;font-weight:600;margin-bottom:16px;text-align:center}

/* ── LOGIN (2025 — 3 colores: ink / acento índigo / superficie clara) ── */
#loginScreen{
  --login-ink:#09090b;
  --login-ink-mid:#18181b;
  --login-accent:#6366f1;
  --login-accent-soft:rgba(99,102,241,.45);
  --login-surface:rgba(250,250,250,.97);
  min-height:100vh;display:none;flex-direction:column;align-items:center;justify-content:center;
  padding:var(--space-3);position:relative;overflow:hidden;
  background:
    radial-gradient(120% 80% at 100% 0%, var(--login-accent-soft) 0%, transparent 45%),
    radial-gradient(90% 60% at 0% 100%, rgba(250,250,250,.06) 0%, transparent 50%),
    linear-gradient(165deg,var(--login-ink) 0%,var(--login-ink-mid) 42%,#0c0c0e 100%);
}
#loginScreen::before{
  content:'';position:absolute;inset:-20%;pointer-events:none;
  background:
    radial-gradient(circle at 20% 30%,rgba(99,102,241,.18),transparent 42%),
    radial-gradient(circle at 85% 70%,rgba(250,250,250,.04),transparent 38%);
  animation:loginMesh 18s ease-in-out infinite alternate;
}
#loginScreen::after{
  content:'';position:absolute;bottom:-30%;left:50%;transform:translateX(-50%);
  width:min(120vw,720px);aspect-ratio:1;border-radius:50%;
  background:radial-gradient(circle,rgba(99,102,241,.12),transparent 68%);
  filter:blur(40px);pointer-events:none;
}
@keyframes loginMesh{
  0%{opacity:.85;transform:scale(1) translate(0,0)}
  100%{opacity:1;transform:scale(1.03) translate(2%,-1%)}
}
.login-logo-wrap{
  background:linear-gradient(135deg,rgba(255,255,255,.09),rgba(255,255,255,.03));
  border:1px solid rgba(255,255,255,.14);
  border-radius:var(--radius-xl);
  padding:var(--space-2) var(--space-4);
  margin-bottom:var(--space-2);
  position:relative;z-index:1;
  backdrop-filter:blur(28px) saturate(160%);
  -webkit-backdrop-filter:blur(28px) saturate(160%);
  box-shadow:
    0 16px 48px rgba(0,0,0,.35),
    inset 0 1px 0 rgba(255,255,255,.12);
  transition:transform .45s cubic-bezier(.22,1,.36,1),box-shadow .45s ease,border-color .35s ease;
}
.login-logo-wrap:hover{
  transform:translateY(-3px);
  box-shadow:0 20px 56px rgba(0,0,0,.4),inset 0 1px 0 rgba(255,255,255,.16);
  border-color:rgba(255,255,255,.22);
}
.hitss-brand{
  font-size:clamp(2rem,5vw,2.375rem);
  font-weight:var(--font-extrabold);
  letter-spacing:.12em;
  text-align:center;
  background:linear-gradient(120deg,#fafafa 0%,#c7d2fe 55%,#a5b4fc 100%);
  -webkit-background-clip:text;background-clip:text;
  color:transparent;
  text-shadow:none;
}
.hitss-brand span{
  display:block;text-align:center;margin-top:var(--space-1);
  font-size:var(--text-xs);font-weight:var(--font-semibold);
  letter-spacing:.28em;text-transform:uppercase;
  background:none;color:rgba(250,250,250,.58);
  -webkit-background-clip:unset;background-clip:unset;
}
.login-sub{
  font-size:var(--text-xs);color:rgba(250,250,250,.5);
  margin-bottom:var(--space-4);
  font-weight:var(--font-semibold);
  letter-spacing:.22em;text-transform:uppercase;
  position:relative;z-index:1;
}
.login-card{
  width:100%;max-width:400px;position:relative;z-index:1;
  padding:var(--space-4) var(--space-3);
  border-radius:var(--radius-2xl);
  background:linear-gradient(155deg,rgba(255,255,255,.14) 0%,rgba(255,255,255,.06) 100%);
  border:1px solid rgba(255,255,255,.2);
  backdrop-filter:blur(32px) saturate(150%);
  -webkit-backdrop-filter:blur(32px) saturate(150%);
  box-shadow:
    0 24px 64px rgba(0,0,0,.45),
    0 0 0 1px rgba(255,255,255,.06) inset,
    inset 0 1px 0 rgba(255,255,255,.18);
  transition:transform .5s cubic-bezier(.22,1,.36,1),box-shadow .5s ease;
}
.login-card:hover{
  transform:translateY(-4px);
  box-shadow:
    0 32px 72px rgba(0,0,0,.5),
    0 0 0 1px rgba(255,255,255,.08) inset,
    inset 0 1px 0 rgba(255,255,255,.22);
}
.login-card-icon{
  width:48px;height:48px;border-radius:var(--radius-md);
  display:flex;align-items:center;justify-content:center;
  font-size:1.375rem;
  margin-bottom:var(--space-2);
  background:linear-gradient(145deg,rgba(99,102,241,.35),rgba(99,102,241,.12));
  border:1px solid rgba(255,255,255,.2);
  box-shadow:0 8px 24px rgba(99,102,241,.25),inset 0 1px 0 rgba(255,255,255,.2);
  transition:transform .35s cubic-bezier(.22,1,.36,1),box-shadow .35s ease;
}
.login-card:hover .login-card-icon{transform:scale(1.06) rotate(-3deg)}
.login-title{
  font-size:var(--text-lg);font-weight:var(--font-extrabold);
  letter-spacing:-.03em;margin-bottom:var(--space-1);
  color:var(--login-surface)!important;
}
.login-card-lead{
  font-size:var(--text-sm);color:rgba(250,250,250,.52)!important;
  margin-bottom:var(--space-3);margin-top:calc(-1 * var(--space-1));
  line-height:var(--leading-normal);
}
.login-card .f-input{
  background:rgba(0,0,0,.22)!important;
  border:1px solid rgba(255,255,255,.14)!important;
  color:var(--login-surface)!important;
  color-scheme:dark!important;
  margin-bottom:var(--space-2);
  transition:border-color .25s ease,background .25s ease,box-shadow .25s ease,transform .2s ease!important;
}
.login-card .f-input::placeholder{color:rgba(250,250,250,.38)!important}
.login-card .f-input:hover{
  border-color:rgba(255,255,255,.22)!important;
  background:rgba(0,0,0,.28)!important;
}
.login-card .f-input:focus{
  border-color:rgba(99,102,241,.75)!important;
  background:rgba(0,0,0,.32)!important;
  box-shadow:0 0 0 3px rgba(99,102,241,.22)!important;
}
.login-err{font-size:var(--text-xs);color:#fca5a5;text-align:center;margin-top:var(--space-2);min-height:18px;font-weight:var(--font-semibold)}
.login-card .login-btn-submit{
  margin-top:var(--space-2);
  background:linear-gradient(135deg,#6366f1 0%,#4f46e5 55%,#4338ca 100%)!important;
  border:1px solid rgba(255,255,255,.12);
  box-shadow:0 10px 32px rgba(99,102,241,.4),inset 0 1px 0 rgba(255,255,255,.15);
  font-weight:var(--font-bold);
  letter-spacing:.04em;
}
.login-card .login-btn-submit:hover:not(:disabled){
  filter:brightness(1.06);
  box-shadow:0 14px 40px rgba(99,102,241,.5),inset 0 1px 0 rgba(255,255,255,.2)!important;
  transform:translateY(-1px);
}
.login-card .login-btn-submit:active:not(:disabled){transform:translateY(0) scale(.99)}
.login-card .login-btn-submit:focus-visible{
  outline:2px solid rgba(250,250,250,.9);
  outline-offset:3px;
}

@media (prefers-reduced-motion:reduce){
  #loginScreen::before,#loadingScreen::before{animation:none}
  .login-logo-wrap,.login-card,.hitss-logo-load{transition:none}
  .login-card:hover,.login-logo-wrap:hover{transform:none}
}

/* ── INPUTS ── */
.f-input,.f-select,.f-textarea{width:100%;background:rgba(255,255,255,.07);border:1.5px solid var(--glass-border);border-radius:var(--radius-md);padding:12px 16px;font-size:var(--text-base);font-family:var(--font-sans);color:var(--text);outline:none;transition:border-color var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out),background var(--duration) var(--ease-out);margin-bottom:var(--space-1);color-scheme:dark}
::placeholder{color:rgba(148,180,255,.45)!important}
input:disabled,.f-input[readonly]{background:rgba(255,255,255,.04)!important;color:rgba(148,180,255,.5)!important;cursor:not-allowed}
.f-input:focus,.f-select:focus,.f-textarea:focus{border-color:var(--accent);background:rgba(255,255,255,.1);box-shadow:var(--focus-ring)}
.f-input:focus-visible,.f-select:focus-visible,.f-textarea:focus-visible{outline:none}
.f-select{padding:12px 36px 12px 14px;-webkit-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%2393c5fd' d='M6 8L0 0h12z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;cursor:pointer;color-scheme:dark}
.f-select:disabled{opacity:.4;cursor:not-allowed}
.f-select option{background:#1a2f5e;color:#e8f0fe;padding:10px}
.f-select option:hover{background:#1e3a7a}
.f-select option:checked{background:#1d4ed8;color:#fff}
/* Cobertura selects */
.cobertura-sel{color-scheme:dark}
.cobertura-sel option{background:#1a2f5e;color:#e8f0fe}
/* Assign sel */
.assign-sel{color-scheme:dark}
.assign-sel option{background:#1a2f5e;color:#e8f0fe}
.f-textarea{resize:none;min-height:80px;margin-bottom:0}
.f-input:last-child,.f-select:last-child{margin-bottom:0}

/* ── BUTTONS ── */
.btn-primary{width:100%;padding:14px 16px;background:linear-gradient(135deg,#1a3a8f,#1e56d0 50%,#0ea5e9);color:#fff;font-size:var(--text-md);font-weight:var(--font-bold);border:none;border-radius:var(--radius-md);cursor:pointer;font-family:var(--font-sans);box-shadow:var(--shadow-sm);transition:transform var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out),filter var(--duration) var(--ease-out);display:flex;align-items:center;justify-content:center;gap:var(--space-1);letter-spacing:.02em}
.btn-primary:hover:not(:disabled){filter:brightness(1.05);box-shadow:var(--shadow-md)}
.btn-primary:active:not(:disabled){transform:scale(.98)}
.btn-primary:disabled{opacity:.55;cursor:not-allowed}
.btn-primary:focus-visible{outline:2px solid var(--focus-outline);outline-offset:var(--focus-offset)}
.btn-success{background:linear-gradient(135deg,#059669,#34d399);color:#fff;border:none;border-radius:8px;padding:8px 14px;font-size:13px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif}
.btn-add-texto{width:100%;margin-top:10px;padding:10px;border:2px dashed rgba(96,165,250,.4);border-radius:10px;background:rgba(96,165,250,.08);color:#93c5fd;font-size:13px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif;display:flex;align-items:center;justify-content:center;gap:6px;transition:all .18s}
.btn-add-texto:hover{background:rgba(96,165,250,.18);border-color:rgba(96,165,250,.7);color:#bfdbfe}
.btn-import{background:linear-gradient(135deg,#059669,#34d399);color:#fff;border:none;border-radius:10px;padding:10px 16px;font-size:13px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif;display:inline-flex;align-items:center;gap:7px;transition:all .18s;box-shadow:0 3px 10px rgba(52,211,153,.25)}
.btn-import:hover{transform:translateY(-1px)}

/* ── APP LAYOUT ADAPTATIVO ── */
#appScreen{display:none;min-height:100vh}
/* Mobile (técnico) usa bottom nav */
.is-mobile #appScreen{padding-bottom:80px}
/* Desktop usa sidebar */
.is-desktop #appScreen{display:flex;flex-direction:column}

/* HEADER */
.header{background:linear-gradient(135deg,#0f1f4e 0%,#1a3a8f 50%,#1e56d0 100%);padding:var(--space-2) var(--space-3);position:sticky;top:0;z-index:50;box-shadow:var(--shadow-md);border-bottom:1px solid rgba(56,189,248,.15);transition:box-shadow var(--duration) var(--ease-out)}
.header-top{display:flex;align-items:center;justify-content:space-between}
.header-logo{display:flex;align-items:center;gap:12px}
.hitss-header-badge{background:rgba(56,189,248,.12);border:1.5px solid rgba(56,189,248,.35);border-radius:10px;padding:6px 16px;backdrop-filter:blur(10px)}
.hitss-header-text{font-size:18px;font-weight:900;letter-spacing:2.5px;color:#38bdf8;text-shadow:0 0 16px rgba(56,189,248,.4)}
.header-subtitle{font-size:10px;color:rgba(255,255,255,.45);font-weight:600;margin-left:2px;letter-spacing:1.5px;text-transform:uppercase}
.header-right{display:flex;align-items:center;gap:7px;flex-wrap:wrap}
.user-chip{background:rgba(255,255,255,.1);color:rgba(255,255,255,.9);font-size:12px;font-weight:600;padding:5px 12px;border-radius:20px;border:1px solid rgba(255,255,255,.15)}
.btn-logout{background:rgba(239,68,68,.15);color:rgba(255,180,180,.9);border:1px solid rgba(239,68,68,.3);border-radius:var(--radius-sm);padding:8px 16px;font-size:var(--text-xs);cursor:pointer;font-family:var(--font-sans);transition:background var(--duration) var(--ease-out),color var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out);font-weight:var(--font-semibold)}
.btn-logout:hover{background:rgba(239,68,68,.35);color:#fff}
.btn-logout:focus-visible{outline:2px solid rgba(255,255,255,.85);outline-offset:var(--focus-offset)}
.role-badge{font-size:10px;font-weight:700;padding:2px 7px;border-radius:20px;text-transform:uppercase;letter-spacing:.5px}
.role-badge.admin  {background:rgba(251,191,36,.2); color:#fde68a; border:1px solid rgba(251,191,36,.35)}
.role-badge.asesor {background:rgba(52,211,153,.2);  color:#6ee7b7; border:1px solid rgba(52,211,153,.35)}
.role-badge.tecnico{background:rgba(96,165,250,.2);  color:#93c5fd; border:1px solid rgba(96,165,250,.35)}

/* DESKTOP: top nav tabs in header */
.htabs{display:flex;gap:4px;overflow-x:auto;padding-top:12px;scrollbar-width:none}
.htabs::-webkit-scrollbar{display:none}
.htab{flex:1;min-width:fit-content;padding:var(--space-1) var(--space-2);border-radius:var(--radius-sm);font-size:var(--text-xs);font-weight:var(--font-bold);cursor:pointer;border:1px solid rgba(56,189,248,.15);background:rgba(56,189,248,.07);color:rgba(255,255,255,.6);font-family:var(--font-sans);white-space:nowrap;transition:background var(--duration) var(--ease-out),color var(--duration) var(--ease-out),border-color var(--duration) var(--ease-out),transform var(--duration) var(--ease-out);letter-spacing:.04em}
.htab:hover{background:rgba(56,189,248,.15);color:rgba(255,255,255,.85)}
.htab.active{background:rgba(56,189,248,.2);color:#38bdf8;border-color:rgba(56,189,248,.4);text-shadow:0 0 10px rgba(56,189,248,.4)}
.htab:focus-visible{outline:2px solid #7dd3fc;outline-offset:var(--focus-offset)}

/* DESKTOP content area */
.desktop-body{display:flex;flex:1}
.desktop-main{flex:1;overflow-y:auto;padding:var(--space-3);max-width:100%}

/* MOBILE bottom nav */
.bottom-nav{position:fixed;bottom:0;left:0;right:0;background:rgba(15,31,78,.97);border-top:1px solid rgba(56,189,248,.15);display:flex;padding:7px 0 10px;box-shadow:0 -4px 24px rgba(10,20,60,.4);z-index:50;backdrop-filter:blur(12px)}
.bnav{flex:1;background:none;border:none;padding:var(--space-1) 4px;display:flex;flex-direction:column;align-items:center;gap:4px;color:rgba(255,255,255,.4);cursor:pointer;font-size:var(--text-xs);font-family:var(--font-sans);font-weight:var(--font-semibold);transition:color var(--duration) var(--ease-out),transform var(--duration) var(--ease-out);border-radius:var(--radius-sm)}
.bnav:hover{color:rgba(255,255,255,.75)}
.bnav-icon{font-size:19px}
.bnav.active{color:#38bdf8}
.bnav:focus-visible{outline:2px solid #38bdf8;outline-offset:2px}

/* SCREENS */
.screen{display:none}
.screen.active{display:block}

.card{background:rgba(255,255,255,.07);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-radius:var(--radius-lg);padding:var(--space-2);margin-bottom:var(--space-2);box-shadow:var(--sh-sm);border:1px solid rgba(148,180,255,.16);transition:box-shadow var(--duration) var(--ease-out),transform var(--duration) var(--ease-out)}
.card-title{font-size:var(--text-xs);font-weight:var(--font-bold);color:#7dd3fc;text-transform:uppercase;letter-spacing:.1em;margin-bottom:var(--space-2)}
.form-group{margin-bottom:var(--space-2)}
.form-label{display:block;font-size:var(--text-sm);font-weight:var(--font-semibold);color:#c7d8f8;margin-bottom:var(--space-1)}
.req{color:#f87171}
.chain-arrow{text-align:center;color:#4a6a9a;margin:-2px 0 6px;font-size:14px}
.info-banner{background:rgba(56,189,248,.1);border:1px solid rgba(56,189,248,.25);border-radius:10px;padding:11px 13px;font-size:12px;color:#7dd3fc;margin-bottom:12px;line-height:1.5;font-weight:500}

/* ── STATS ── */
.stats-row{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin-bottom:14px}
.stat-card{background:rgba(255,255,255,.07);backdrop-filter:blur(16px);border-radius:14px;padding:14px 8px;text-align:center;border:1px solid rgba(148,180,255,.16);box-shadow:var(--sh-sm)}
.stat-num{font-size:28px;font-weight:800;line-height:1}
.stat-label{font-size:10px;color:#8fafd8;font-weight:700;margin-top:4px;text-transform:uppercase;letter-spacing:.4px}
.stat-card.pend .stat-num{color:#fcd34d}
.stat-card.ok   .stat-num{color:#6ee7b7}
.stat-card.den  .stat-num{color:#fca5a5}

/* ── FILTER CHIPS ── */
.filter-row{display:flex;gap:6px;margin-bottom:13px;overflow-x:auto;padding-bottom:2px;scrollbar-width:none}
.filter-row::-webkit-scrollbar{display:none}
.chip{padding:8px 16px;border-radius:var(--radius-full);font-size:var(--text-xs);font-weight:var(--font-bold);cursor:pointer;border:1.5px solid rgba(148,180,255,.2);background:rgba(255,255,255,.07);color:#a8c4e8;white-space:nowrap;font-family:var(--font-sans);transition:color var(--duration) var(--ease-out),border-color var(--duration) var(--ease-out),background var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out),transform var(--duration) var(--ease-out)}
.chip:hover{color:#c8d8f8;border-color:rgba(148,180,255,.4);background:rgba(255,255,255,.1)}
.chip.active{background:var(--primary);color:#fff;border-color:var(--primary);box-shadow:var(--shadow-sm)}
.chip:focus-visible{outline:2px solid var(--accent);outline-offset:var(--focus-offset)}

/* ── SEARCH ── */
.search-wrap{position:relative;margin-bottom:13px}
.search-input{width:100%;background:rgba(255,255,255,.07);border:1.5px solid rgba(148,180,255,.18);border-radius:var(--radius-md);padding:10px 16px 10px 40px;font-size:var(--text-base);font-family:var(--font-sans);color:#eef2ff;outline:none;transition:border-color var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out)}
.search-input::placeholder{color:#6080a8}
.search-input:focus{border-color:var(--accent);box-shadow:var(--focus-ring)}
.search-input:focus-visible{outline:none}
.search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:#7090b8;font-size:16px;pointer-events:none}

/* ── BUTTONS ── */
.btn-sm-danger{background:rgba(248,113,113,.15);color:#fca5a5;border:1px solid rgba(248,113,113,.3);border-radius:8px;padding:7px 12px;font-size:12px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif}
.btn-expand{width:100%;background:none;border:1.5px solid rgba(148,180,255,.18);border-radius:var(--radius-sm);padding:var(--space-1) var(--space-2);font-size:var(--text-xs);font-weight:var(--font-bold);color:#8fafd8;cursor:pointer;font-family:var(--font-sans);margin-top:var(--space-1);transition:background var(--duration) var(--ease-out),border-color var(--duration) var(--ease-out),color var(--duration) var(--ease-out)}
.btn-expand:hover{background:rgba(96,165,250,.1);border-color:rgba(96,165,250,.4);color:#93c5fd}
.btn-expand:focus-visible{outline:2px solid var(--accent);outline-offset:var(--focus-offset)}
/* ══════════════════════════════════════════════════
   TICKET CARDS
══════════════════════════════════════════════════ */
.tk-card{background:rgba(255,255,255,.06);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-radius:16px;padding:14px;margin-bottom:10px;box-shadow:0 4px 24px rgba(0,0,0,.3);border:1px solid rgba(148,180,255,.14);border-left:4px solid var(--primary);animation:fadeUp .25s ease}
@keyframes fadeUp{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.tk-card.rt{border-left-color:#f87171}
.tk-card.ra{border-left-color:#60a5fa}
.tk-card.rp{border-left-color:#fbbf24}
.tk-card.rv{border-left-color:#a78bfa}
.tk-card.rs{border-left-color:#34d399}
.tk-card.atendido{border-left-color:#34d399;background:rgba(52,211,153,.07)}
.tk-card.denegado{border-left-color:#f87171;background:rgba(248,113,113,.07)}
.tk-top{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:7px;gap:8px}
.tk-id{font-size:12px;font-weight:800;color:#93c5fd;background:rgba(59,130,246,.18);padding:3px 10px;border-radius:6px;border:1px solid rgba(99,179,255,.35);letter-spacing:.5px}
.tk-date{font-size:11px;color:#a0aec0;font-weight:600}
.tk-motivo{font-size:15px;font-weight:800;margin-bottom:3px;line-height:1.35;color:#f0f6ff}
.tk-sub{font-size:12px;color:#a8c0e8;margin-bottom:8px;font-weight:600}
.tk-tags{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:8px}

/* ══════════════════════════════════════════════════
   TAGS — paleta unificada, misma luminosidad, colores que combinan
══════════════════════════════════════════════════ */
.tag{font-size:11px;font-weight:700;padding:4px 10px;border-radius:20px;letter-spacing:.3px;white-space:nowrap}
.tag-region   {background:rgba(96,165,250,.18); color:#93c5fd; border:1px solid rgba(96,165,250,.35)}
.tag-depto    {background:rgba(129,140,248,.18); color:#c4b5fd; border:1px solid rgba(129,140,248,.35)}
.tag-contrata {background:rgba(192,132,252,.18); color:#e9d5ff; border:1px solid rgba(192,132,252,.35)}
.tag-sot      {background:rgba(251,191,36,.15);  color:#fde68a; border:1px solid rgba(251,191,36,.32)}
.tag-tec      {background:rgba(148,163,184,.14); color:#e2e8f0; border:1px solid rgba(148,163,184,.28)}
.tag-tipo     {background:rgba(248,113,113,.16); color:#fca5a5; border:1px solid rgba(248,113,113,.32)}
.tag-asig     {background:rgba(52,211,153,.16);  color:#6ee7b7; border:1px solid rgba(52,211,153,.32)}
.tag-sinasig  {background:rgba(148,163,184,.12); color:#94a3b8; border:1px solid rgba(148,163,184,.22)}
.tag-pend     {background:rgba(251,191,36,.15);  color:#fcd34d; border:1px solid rgba(251,191,36,.32)}
.tag-atend    {background:rgba(52,211,153,.16);  color:#6ee7b7; border:1px solid rgba(52,211,153,.32)}
.tag-den      {background:rgba(248,113,113,.16); color:#fca5a5; border:1px solid rgba(248,113,113,.32)}

.tk-expand{display:none;margin-top:10px;padding-top:10px;border-top:1px solid rgba(148,180,255,.1)}
.tk-expand.open{display:block}

/* ══════════════════════════════════════════════════
   OBS BOXES — todos con misma base, solo acento de color
══════════════════════════════════════════════════ */
.obs-box{background:rgba(255,255,255,.06);border-radius:10px;padding:10px 13px;font-size:13px;color:#c8d8f0;margin-bottom:8px;line-height:1.65;border:1px solid rgba(148,180,255,.13);display:flex;align-items:flex-start;gap:8px;flex-wrap:wrap}
.obs-box b{color:#e8f0ff;font-weight:700}
.obs-asesor  {background:rgba(52,211,153,.1); color:#a7f3d0; border-color:rgba(52,211,153,.25)}
.obs-asesor b{color:#d1fae5}
.obs-coords  {background:rgba(56,189,248,.1); color:#7dd3fc; border-color:rgba(56,189,248,.25); cursor:pointer}
.obs-coords b{color:#bae6fd}
.obs-tel-tec {background:rgba(251,191,36,.1); color:#fde68a; border-color:rgba(251,191,36,.25); font-size:13px;font-weight:700;align-items:center}
.obs-tel-tec b{color:#fef3c7}
.obs-input{width:100%;background:rgba(255,255,255,.07);border:1.5px solid rgba(148,180,255,.2);border-radius:8px;padding:9px 11px;font-size:13px;font-family:'DM Sans',sans-serif;color:#f0f6ff;outline:none;resize:none;min-height:65px;margin-bottom:7px;transition:border-color .2s}
.obs-input:focus{border-color:#60a5fa;box-shadow:0 0 0 3px rgba(96,165,250,.12)}
.obs-input::placeholder{color:rgba(148,180,255,.4)}
.obs-label{font-size:12px;font-weight:700;color:#a8c0e8;margin-bottom:5px;display:block}

.action-btns{display:flex;gap:var(--space-1);flex-wrap:wrap}
.btn-act{flex:1;min-width:80px;padding:10px var(--space-2);border-radius:var(--radius-md);border:none;font-size:var(--text-sm);font-weight:var(--font-bold);cursor:pointer;font-family:var(--font-sans);transition:filter var(--duration) var(--ease-out),transform var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out)}
.btn-act:hover{filter:brightness(1.06)}
.btn-act:active{transform:scale(.97)}
.btn-atender{background:linear-gradient(135deg,#059669,#10b981);color:#fff;box-shadow:var(--shadow-sm)}
.btn-denegar{background:linear-gradient(135deg,#dc2626,#ef4444);color:#fff;box-shadow:var(--shadow-sm)}
.btn-asignar{background:linear-gradient(135deg,#1d4ed8,#3b82f6);color:#fff;box-shadow:var(--shadow-sm)}
.assign-sel{width:100%;background:rgba(255,255,255,.07);border:1.5px solid rgba(148,180,255,.2);border-radius:8px;padding:9px 12px;font-size:13px;font-family:'DM Sans',sans-serif;color:#e8f0ff;outline:none;margin-bottom:7px;-webkit-appearance:none;appearance:none;transition:border-color .2s}
.assign-sel:focus{border-color:#60a5fa}

/* ══════════════════════════════════════════════════
   TIMER BADGES
══════════════════════════════════════════════════ */
.tk-timer-badge{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px;margin-top:3px;border:1px solid transparent}
.tk-timer-badge.verde   {background:rgba(52,211,153,.15); color:#6ee7b7; border-color:rgba(52,211,153,.3)}
.tk-timer-badge.amarillo{background:rgba(251,191,36,.15);  color:#fcd34d; border-color:rgba(251,191,36,.3)}
.tk-timer-badge.rojo    {background:rgba(248,113,113,.15); color:#fca5a5; border-color:rgba(248,113,113,.3)}
.tk-timer-badge.cerrado {background:rgba(148,163,184,.14); color:#cbd5e1; border-color:rgba(148,163,184,.25)}

/* ══════════════════════════════════════════════════
   TEXTO SLOTS
══════════════════════════════════════════════════ */
.texto-slot{background:rgba(255,255,255,.05);border:1.5px solid rgba(148,180,255,.15);border-radius:12px;padding:12px;margin-top:10px}
.texto-slot-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.texto-slot-label{font-size:11px;font-weight:700;color:#a8c0e8;text-transform:uppercase;letter-spacing:.5px}
.texto-remove{background:rgba(248,113,113,.15);color:#fca5a5;border:1px solid rgba(248,113,113,.3);border-radius:6px;padding:4px 9px;font-size:12px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif}
.texto-textarea{width:100%;background:rgba(255,255,255,.06);border:1.5px solid rgba(148,180,255,.15);border-radius:8px;padding:10px 12px;font-size:13px;font-family:'DM Sans',sans-serif;color:#e8f0ff;outline:none;resize:none;min-height:72px;transition:border-color .2s}
.texto-textarea:focus{border-color:#60a5fa}
.texto-textarea::placeholder{color:rgba(148,180,255,.4)}
.tk-texto-item{background:rgba(255,255,255,.05);border:1px solid rgba(148,180,255,.12);border-radius:10px;padding:10px 12px;margin-bottom:7px}
.tk-texto-num{font-size:11px;font-weight:700;color:#7dd3fc;margin-bottom:4px}
.tk-texto-coment{font-size:13px;color:#c8d8f0;line-height:1.6;white-space:pre-wrap}

/* ══════════════════════════════════════════════════
   IMAGEN SLOTS
══════════════════════════════════════════════════ */
.img-upload-area{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:10px}
.img-slot{position:relative;aspect-ratio:1;border-radius:10px;border:2px dashed rgba(148,180,255,.22);background:rgba(255,255,255,.04);display:flex;align-items:center;justify-content:center;cursor:pointer;overflow:hidden;transition:all .2s}
.img-slot:hover{border-color:#60a5fa;background:rgba(96,165,250,.08)}
.img-slot.filled{border:2px solid #3b82f6;background:#000}
.img-slot img{width:100%;height:100%;object-fit:cover;border-radius:8px}
.img-slot-placeholder{display:flex;flex-direction:column;align-items:center;gap:4px;pointer-events:none}
.img-slot-placeholder span{font-size:24px}
.img-slot-placeholder p{font-size:10px;font-weight:600;color:#7090b8;text-align:center}
.img-remove-btn{position:absolute;top:4px;right:4px;width:20px;height:20px;border-radius:50%;background:rgba(239,68,68,.9);color:#fff;border:none;font-size:13px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center;font-weight:800}
.img-counter{font-size:12px;font-weight:700;color:#7090b8;margin-top:8px;text-align:center}
.img-counter span{color:#60a5fa}
.tk-imgs-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-top:6px}
.tk-img-thumb{width:100%;aspect-ratio:1;object-fit:cover;border-radius:8px;cursor:pointer;border:1px solid rgba(148,180,255,.15);transition:opacity .15s}
.tk-img-thumb:hover{opacity:.85}
#imgLightbox{position:fixed;inset:0;z-index:9999;background:rgba(0,0,0,.92);display:none;align-items:center;justify-content:center;padding:20px}
#imgLightbox.show{display:flex}
#imgLightbox img{max-width:100%;max-height:90vh;border-radius:10px;object-fit:contain}
#imgLightbox .lb-close{position:absolute;top:16px;right:16px;color:#fff;font-size:28px;font-weight:800;cursor:pointer;background:rgba(255,255,255,.15);border:none;border-radius:50%;width:40px;height:40px;display:flex;align-items:center;justify-content:center}

/* ══════════════════════════════════════════════════
   USERS
══════════════════════════════════════════════════ */
.user-item{background:rgba(255,255,255,.06);backdrop-filter:blur(16px);border-radius:14px;padding:13px 15px;margin-bottom:9px;border:1px solid rgba(148,180,255,.13);box-shadow:0 2px 12px rgba(0,0,0,.2);display:flex;align-items:flex-start;justify-content:space-between;gap:10px}
.user-item.inactivo{opacity:.55;border-left:4px solid #f87171}
.user-item.activo{border-left:4px solid #34d399}
.toggle-btn{width:40px;height:22px;border-radius:11px;border:none;cursor:pointer;position:relative;transition:background .2s;flex-shrink:0}
.toggle-btn.on{background:#059669}
.toggle-btn.off{background:rgba(148,163,184,.35)}
.toggle-btn::after{content:'';position:absolute;top:3px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 4px rgba(0,0,0,.3);transition:left .2s}
.toggle-btn.on::after{left:21px}
.toggle-btn.off::after{left:3px}
.toggle-label{font-size:11px;font-weight:700}
.toggle-label.on{color:#34d399}
.toggle-label.off{color:#7090b8}
.toggle-estado{display:flex;align-items:center;gap:6px}
.cobertura-panel{margin-top:10px;border-top:1px solid rgba(148,180,255,.1);padding-top:10px;display:none}
.cobertura-panel.open{display:block}
.cobertura-title{font-size:11px;font-weight:700;color:#7dd3fc;text-transform:uppercase;letter-spacing:.6px;margin-bottom:8px}
.cobertura-selects{display:flex;flex-direction:column;gap:7px;margin-bottom:8px}
.cobertura-sel{width:100%;background:rgba(255,255,255,.07);border:1.5px solid rgba(148,180,255,.2);border-radius:8px;padding:9px 12px;font-size:13px;font-family:'DM Sans',sans-serif;color:#e8f0ff;outline:none;-webkit-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath fill='%2394a3b8' d='M6 8L0 0h12z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center}
.cobertura-sel:disabled{opacity:.35}
.btn-add-cob{width:100%;padding:9px;border:1.5px dashed rgba(96,165,250,.4);border-radius:8px;background:rgba(96,165,250,.08);color:#93c5fd;font-size:12px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif;margin-bottom:8px;transition:all .15s}
.btn-add-cob:hover{background:rgba(96,165,250,.14);border-color:rgba(96,165,250,.6)}
.cob-tag{display:inline-flex;align-items:center;gap:5px;background:rgba(129,140,248,.18);color:#c4b5fd;border:1px solid rgba(129,140,248,.32);border-radius:20px;padding:4px 10px;font-size:11px;font-weight:700;margin:2px}
.cob-tag-x{background:none;border:none;color:#a78bfa;cursor:pointer;font-size:13px;font-weight:800;padding:0;line-height:1}
.cob-tags-wrap{display:flex;flex-wrap:wrap;gap:2px;min-height:24px}
.tipo-check-wrap{display:flex;flex-direction:column;gap:6px;margin-top:6px}
.tipo-check-label{font-size:11px;font-weight:700;color:#7dd3fc;text-transform:uppercase;letter-spacing:.8px;margin-bottom:2px}
.tipo-check-grid{display:flex;flex-wrap:wrap;gap:7px}
.tipo-check-btn{display:flex;align-items:center;gap:7px;padding:7px 12px;border-radius:8px;border:1.5px solid rgba(148,180,255,.18);background:rgba(255,255,255,.05);color:#a8c0e8;font-size:12px;font-weight:600;cursor:pointer;font-family:'DM Sans',sans-serif;transition:all .15s;user-select:none}
.tipo-check-btn:hover{border-color:rgba(96,165,250,.4);background:rgba(96,165,250,.08);color:#c8d8f0}
.tipo-check-btn.selected{border-color:#38bdf8;background:rgba(56,189,248,.14);color:#7dd3fc}
.tipo-check-btn.selected-all{border-color:#34d399;background:rgba(52,211,153,.14);color:#6ee7b7}
.tipo-check-dot{width:14px;height:14px;border-radius:4px;border:1.5px solid currentColor;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:10px;transition:all .15s}
.tipo-check-btn.selected .tipo-check-dot,.tipo-check-btn.selected-all .tipo-check-dot{background:currentColor}
.tipo-check-btn.selected .tipo-check-dot::after,.tipo-check-btn.selected-all .tipo-check-dot::after{content:'✓';color:#0f1e3d;font-weight:900;font-size:9px}
.btn-toggle-cob{background:rgba(96,165,250,.12);border:1px solid rgba(96,165,250,.3);font-size:11px;font-weight:700;color:#93c5fd;cursor:pointer;font-family:'DM Sans',sans-serif;padding:5px 10px;border-radius:6px;transition:all .15s}
.btn-toggle-cob:hover{background:rgba(96,165,250,.2)}
.user-avatar{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0}
.user-avatar.admin  {background:rgba(251,191,36,.2); border:1px solid rgba(251,191,36,.3)}
.user-avatar.asesor {background:rgba(52,211,153,.2); border:1px solid rgba(52,211,153,.3)}
.user-avatar.tecnico{background:rgba(96,165,250,.2); border:1px solid rgba(96,165,250,.3)}
.user-name{font-size:14px;font-weight:700;color:#e8f0ff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.user-meta{flex:1;min-width:0}
.user-sub{font-size:11px;color:#7090b8;margin-top:2px}
.section-title{font-size:var(--text-md);font-weight:var(--font-extrabold);margin-bottom:var(--space-2);color:#e8f0ff;line-height:var(--leading-tight)}

/* ══════════════════════════════════════════════════
   DASHBOARD
══════════════════════════════════════════════════ */
.dash-grid-3{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin-bottom:10px}
.dash-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:9px;margin-bottom:10px}
.dash-stat{background:rgba(255,255,255,.06);backdrop-filter:blur(16px);border-radius:14px;padding:14px 10px;text-align:center;border:1px solid rgba(148,180,255,.13);box-shadow:0 2px 12px rgba(0,0,0,.2);position:relative;overflow:hidden}
.dash-stat-accent{position:absolute;top:0;left:0;right:0;height:3px}
.dash-stat-num{font-size:28px;font-weight:800;line-height:1}
.dash-stat-lbl{font-size:10px;font-weight:700;color:#8fafd8;margin-top:5px;text-transform:uppercase;letter-spacing:.4px}
.dash-stat.tot    .dash-stat-num{color:#93c5fd}
.dash-stat.pend   .dash-stat-num{color:#fcd34d}
.dash-stat.ok     .dash-stat-num{color:#6ee7b7}
.dash-stat.den    .dash-stat-num{color:#fca5a5}
.dash-stat.sinasig .dash-stat-num{color:#c4b5fd}
.dash-stat.hoy .dash-stat-num{color:#38bdf8}
.dash-section{font-size:11px;font-weight:700;color:#7dd3fc;text-transform:uppercase;letter-spacing:.9px;margin:16px 0 9px;padding-left:2px}
.tipo-bar-wrap{background:rgba(255,255,255,.07);backdrop-filter:blur(16px);border-radius:14px;padding:14px;border:1px solid rgba(148,180,255,.16);box-shadow:var(--sh-sm);margin-bottom:10px}
.tipo-row{display:flex;align-items:center;gap:9px;margin-bottom:10px}
.tipo-row:last-child{margin-bottom:0}
.tipo-label{font-size:11px;font-weight:700;color:#c7d8f8;width:120px;flex-shrink:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.tipo-bar-bg{flex:1;background:rgba(255,255,255,.1);border-radius:6px;height:8px;overflow:hidden}
.tipo-bar-fill{height:100%;border-radius:6px;transition:width .7s cubic-bezier(.34,1.56,.64,1)}
.tipo-count{font-size:12px;font-weight:800;color:#e8f0ff;width:24px;text-align:right;flex-shrink:0}
.timer-list{display:flex;flex-direction:column;gap:8px}
.timer-item{background:rgba(255,255,255,.07);backdrop-filter:blur(12px);border-radius:12px;padding:11px 13px;border:1px solid rgba(148,180,255,.16);border-left:4px solid #60a5fa;box-shadow:var(--sh-sm)}
.timer-item.rojo   {border-left-color:#f87171}
.timer-item.amarillo{border-left-color:#fbbf24}
.timer-item.verde  {border-left-color:#34d399}
.timer-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}
.timer-id{font-size:12px;font-weight:800;color:#93c5fd}
.timer-motivo{font-size:12px;font-weight:700;color:#e8f0ff;margin-bottom:5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.asesor-rank{display:flex;flex-direction:column;gap:8px}
.asesor-row{background:rgba(255,255,255,.07);backdrop-filter:blur(12px);border-radius:12px;padding:11px 13px;border:1px solid rgba(148,180,255,.16);box-shadow:var(--sh-sm);display:flex;align-items:center;gap:10px}
.asesor-name{font-size:13px;font-weight:700;color:#eef2ff;flex:1}
.asesor-stats{display:flex;gap:6px}
.asesor-badge{font-size:11px;font-weight:700;padding:3px 9px;border-radius:20px}
.asesor-badge.pend{background:rgba(251,191,36,.15); color:#fcd34d; border:1px solid rgba(251,191,36,.3)}
.asesor-badge.ok  {background:rgba(52,211,153,.15);  color:#6ee7b7; border:1px solid rgba(52,211,153,.3)}
.asesor-badge.den {background:rgba(248,113,113,.15); color:#fca5a5; border:1px solid rgba(248,113,113,.3)}

/* ── IMPORT ── */
.import-section{background:rgba(255,255,255,.07);backdrop-filter:blur(16px);border-radius:16px;padding:18px;margin-bottom:12px;border:1px solid rgba(148,180,255,.16);box-shadow:var(--sh-sm)}
.import-title{font-size:13px;font-weight:700;color:#eef2ff;margin-bottom:4px}
.import-sub{font-size:12px;color:#8fafd8;margin-bottom:12px;line-height:1.5}
.import-dropzone{border:2px dashed rgba(148,180,255,.25);border-radius:10px;padding:20px;text-align:center;cursor:pointer;transition:all .2s;background:rgba(255,255,255,.04)}
.import-dropzone:hover,.import-dropzone.drag{border-color:#38bdf8;background:rgba(56,189,248,.08)}
.import-dropzone input{display:none}
.import-preview{margin-top:10px;font-size:12px;color:#8fafd8}
.import-result{margin-top:10px;padding:10px 13px;border-radius:8px;font-size:13px;font-weight:600}
.import-result.ok {background:rgba(52,211,153,.15);  color:#6ee7b7; border:1px solid rgba(52,211,153,.3)}
.import-result.err{background:rgba(248,113,113,.15); color:#fca5a5; border:1px solid rgba(248,113,113,.3)}

/* ── EXPORT ── */
.export-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:12px}
.export-item{text-align:center;padding:16px;border-radius:12px;background:rgba(255,255,255,.07);border:1px solid rgba(148,180,255,.16)}
.export-n{font-size:26px;font-weight:800}
.export-l{font-size:12px;font-weight:700;margin-top:3px;color:#8fafd8}

/* ── TOAST ── */
.toast{position:fixed;bottom:90px;left:50%;transform:translateX(-50%) translateY(16px);background:#1e3a6e;color:#eef2ff;padding:11px 20px;border-radius:12px;font-size:14px;font-weight:700;opacity:0;transition:all .28s cubic-bezier(.34,1.56,.64,1);z-index:9998;white-space:nowrap;pointer-events:none;box-shadow:0 8px 24px rgba(0,0,0,.35);border:1px solid rgba(148,180,255,.2)}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.toast.s{background:#065f46;color:#d1fae5;border-color:rgba(52,211,153,.4)}
.toast.e{background:#7f1d1d;color:#fecaca;border-color:rgba(248,113,113,.4)}

/* ── EMPTY ── */
.empty{text-align:center;padding:44px 20px;color:#6080a8}
.empty-icon{font-size:44px;margin-bottom:10px;opacity:.4}
.empty p{font-size:14px;line-height:1.6;font-weight:600;color:#8fafd8}

/* ── LIST HEADER ── */
.list-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:13px;flex-wrap:wrap;gap:8px}
.list-title{font-size:16px;font-weight:800;color:#eef2ff}

/* ── DESKTOP RESPONSIVE ── */
@media(min-width:768px){
  .bottom-nav{display:none}
  .header{padding:16px 28px}
  .screen{padding:0}
  .desktop-main{padding:28px 32px}
  .stats-row{grid-template-columns:repeat(4,1fr)}
  .dash-grid-3{grid-template-columns:repeat(4,1fr)}
  .dash-grid{grid-template-columns:repeat(4,1fr)}
  .filter-row{flex-wrap:wrap}
  .tk-card{max-width:100%}
}
@media(max-width:767px){
  .screen{padding:14px 12px}
  #appScreen{padding-bottom:80px}
  .htabs{display:none}
}
#asesorToggleWrap{display:none;align-items:center;gap:6px}
/* Capa 5: Anti-print y anti-screenshot CSS */
@media print{
  body::after{content:'🔒 DOCUMENTO CONFIDENCIAL - HITSS';position:fixed;top:50%;left:50%;transform:translate(-50%,-50%) rotate(-30deg);font-size:48px;color:rgba(239,68,68,.3);pointer-events:none;white-space:nowrap;z-index:9999}
  .header,.bottom-nav,button{display:none!important}
}
/* Prevenir selección de texto en elementos sensibles */
.user-name,.user-sub,.tk-id,.tk-motivo,.hitss-header-text{
  -webkit-user-select:none;-moz-user-select:none;user-select:none;
}

/* ══════════════════════════════════════════════════
   CHAT PANEL
══════════════════════════════════════════════════ */
.chat-overlay{position:fixed;inset:0;z-index:7000;background:rgba(10,18,40,.7);backdrop-filter:blur(4px);display:none;align-items:flex-end;justify-content:center}
.chat-overlay.open{display:flex}
.chat-panel{background:linear-gradient(180deg,#0f1e3d 0%,#0a1628 100%);border:1px solid rgba(148,180,255,.2);border-radius:24px 24px 0 0;width:100%;max-width:560px;height:82vh;display:flex;flex-direction:column;box-shadow:0 -8px 40px rgba(0,0,0,.5);animation:slideUp .3s cubic-bezier(.34,1.2,.64,1)}
@keyframes slideUp{from{transform:translateY(100%)}to{transform:translateY(0)}}
.chat-header{padding:16px 18px 12px;border-bottom:1px solid rgba(148,180,255,.12);display:flex;align-items:center;gap:10px;flex-shrink:0}
.chat-header-info{flex:1;min-width:0}
.chat-ticket-id{font-size:11px;font-weight:700;color:#38bdf8;letter-spacing:.8px}
.chat-ticket-mot{font-size:13px;font-weight:700;color:#eef2ff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-status-badge{font-size:10px;font-weight:700;padding:3px 9px;border-radius:20px;flex-shrink:0}
.chat-status-badge.open{background:rgba(52,211,153,.15);color:#34d399;border:1px solid rgba(52,211,153,.3)}
.chat-status-badge.closed{background:rgba(148,163,184,.1);color:#94a3b8;border:1px solid rgba(148,163,184,.2)}
.chat-close-btn{background:rgba(248,113,113,.12);color:#f87171;border:1px solid rgba(248,113,113,.25);border-radius:8px;padding:6px 12px;font-size:12px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif;flex-shrink:0}
.chat-messages{flex:1;overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:8px;scroll-behavior:smooth}
.chat-messages::-webkit-scrollbar{width:4px}
.chat-messages::-webkit-scrollbar-track{background:transparent}
.chat-messages::-webkit-scrollbar-thumb{background:rgba(148,180,255,.2);border-radius:4px}
.chat-msg{max-width:78%;display:flex;flex-direction:column;gap:2px}
.chat-msg.mine{align-self:flex-end;align-items:flex-end}
.chat-msg.theirs{align-self:flex-start;align-items:flex-start}
.chat-bubble{padding:9px 13px;border-radius:14px;font-size:13px;line-height:1.45;word-break:break-word}
.chat-msg.mine .chat-bubble{background:linear-gradient(135deg,#1e56d0,#0ea5e9);color:#fff;border-radius:14px 14px 4px 14px}
.chat-msg.theirs .chat-bubble{background:rgba(255,255,255,.09);color:#eef2ff;border:1px solid rgba(148,180,255,.15);border-radius:14px 14px 14px 4px}
.chat-meta{font-size:10px;color:#64748b;font-weight:600;padding:0 2px}
.chat-sender{font-size:10px;font-weight:700;color:#60a5fa;margin-bottom:1px;padding:0 2px}
.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#4a6a9a;gap:8px}
.chat-empty-icon{font-size:38px}
.chat-empty-txt{font-size:13px;font-weight:600}
.chat-input-area{padding:12px 14px;border-top:1px solid rgba(148,180,255,.12);display:flex;gap:8px;align-items:flex-end;flex-shrink:0}
.chat-input{flex:1;background:rgba(255,255,255,.07);border:1.5px solid rgba(148,180,255,.2);border-radius:12px;padding:10px 13px;font-size:13px;font-family:'DM Sans',sans-serif;color:#eef2ff;outline:none;resize:none;min-height:42px;max-height:100px;transition:border-color .2s;line-height:1.4}
.chat-input:focus{border-color:#38bdf8}
.chat-input::placeholder{color:#4a6a9a}
.chat-input:disabled{opacity:.4;cursor:not-allowed}
.chat-send-btn{background:linear-gradient(135deg,#1e56d0,#0ea5e9);color:#fff;border:none;border-radius:12px;padding:10px 16px;font-size:16px;cursor:pointer;flex-shrink:0;transition:all .15s;height:42px;display:flex;align-items:center;justify-content:center}
.chat-send-btn:disabled{opacity:.4;cursor:not-allowed}
.chat-send-btn:active{transform:scale(.95)}
.chat-closed-notice{padding:8px 14px;text-align:center;font-size:11px;color:#64748b;font-weight:600;background:rgba(148,163,184,.06);border-top:1px solid rgba(148,180,255,.08)}
/* Badge de mensajes no leídos en tarjeta */
.chat-btn{display:inline-flex;align-items:center;gap:5px;background:rgba(56,189,248,.12);color:#38bdf8;border:1.5px solid rgba(56,189,248,.3);border-radius:8px;padding:6px 12px;font-size:12px;font-weight:700;cursor:pointer;font-family:'DM Sans',sans-serif;transition:all .15s;position:relative;margin-top:8px}
.chat-btn:hover{background:rgba(56,189,248,.22);border-color:rgba(56,189,248,.5)}
.chat-badge{display:inline-flex;align-items:center;justify-content:center;background:#64748b;color:#fff;border-radius:20px;font-size:10px;font-weight:800;padding:1px 6px;min-width:18px;text-align:center;line-height:1.2}
.chat-badge--hidden{display:none!important}
.chat-badge--ok{background:#059669;color:#fff}
.chat-badge--pend{background:#d97706;color:#fff}
.chat-badge--pend-unread{background:#dc2626;color:#fff;box-shadow:0 0 0 1px rgba(255,255,255,.25)}
.chat-badge--legacy{background:#475569;color:#e2e8f0;font-size:9px;min-width:20px}
.chat-badge--unread{animation:chatBadgePulse .9s ease-in-out infinite alternate}
@keyframes chatBadgePulse{from{opacity:.85;transform:scale(1)}to{opacity:1;transform:scale(1.06)}}
.chat-loading{text-align:center;padding:20px;color:#4a6a9a;font-size:12px;font-weight:600}
/* Mensaje automático del sistema al crear ticket */
.chat-msg-sistema{width:100%;margin:4px 0}
.chat-bubble-sistema{background:rgba(96,165,250,.07);border:1px solid rgba(96,165,250,.2);border-radius:12px;padding:10px 13px;font-size:11px;line-height:1.6;color:#94b4d8;white-space:pre-wrap;word-break:break-word;font-family:'DM Sans',monospace}

/* Slot de imagen en estado comprimiendo (Worker activo) */
.img-slot.compressing{background:rgba(96,165,250,.08);border:1.5px dashed rgba(96,165,250,.35);display:flex;align-items:center;justify-content:center;min-height:80px;border-radius:10px;animation:pulse .9s ease-in-out infinite alternate}
@keyframes pulse{from{opacity:.5}to{opacity:1}}

/* =========================================================
   RESPONSIVE FINO PC + MOVIL
   ========================================================= */

/* Desktop grande */
@media (min-width: 1200px){
  .desktop-main{
    max-width: 1280px;
    margin: 0 auto;
    padding: 26px 24px 34px;
  }
  .header{
    padding: 14px 28px;
  }
  .header-top{
    min-height: 56px;
  }
  .card{
    padding: 20px;
  }
}

/* Tablet y laptops pequeñas */
@media (max-width: 1024px){
  .header-top{
    gap: 10px;
  }
  .header-right{
    gap: 6px;
  }
  .htab{
    font-size: 11px;
    padding: 8px 12px;
  }
}

/* Móvil general */
@media (max-width: 767px){
  #loginScreen{
    padding: 18px 14px;
  }
  .login-card{
    border-radius: var(--radius-xl);
    padding: var(--space-3) var(--space-2);
    box-shadow: 0 20px 48px rgba(0,0,0,.42), inset 0 1px 0 rgba(255,255,255,.14);
  }
  .header{
    position: sticky;
    top: 0;
    padding: 10px 12px;
  }
  .header-top{
    align-items: center;
  }
  .hitss-header-text{
    font-size: 16px;
    letter-spacing: 1.4px;
  }
  .header-subtitle{
    display: none;
  }
  .user-chip{
    max-width: 150px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }
  .btn-logout{
    padding: 6px 10px;
    font-size: 11px;
  }
  .screen{
    padding: 12px 10px;
  }
  .card{
    padding: 14px;
    border-radius: 14px;
  }
  .stats-row{
    grid-template-columns: 1fr 1fr;
    gap: 8px;
  }
  .dash-grid-3, .dash-grid{
    grid-template-columns: 1fr 1fr;
    gap: 8px;
  }
  .btn-primary{
    min-height: 44px;
    font-size: 14px;
  }
  .chat-panel{
    max-width: 100%;
    width: 100%;
    height: 88vh;
    border-radius: 16px 16px 0 0;
  }
}

/* Móvil pequeño */
@media (max-width: 420px){
  .hitss-header-badge{
    padding: 5px 10px;
  }
  .hitss-header-text{
    font-size: 14px;
  }
  .user-chip{
    display: none;
  }
  .btn-logout{
    padding: 5px 9px;
  }
  .list-title{
    font-size: 15px;
  }
  .stat-num, .dash-stat-num{
    font-size: 23px;
  }
  .bottom-nav{
    padding-bottom: calc(8px + env(safe-area-inset-bottom));
  }
}

/* =========================================================
   UI/UX REFRESH — Alto contraste tipo SaaS
   (tokens globales en :root al inicio del archivo)
   ========================================================= */

#appScreen{
  background:#f8fafc;
}
#appScreen::before{
  background:
    radial-gradient(circle at 8% 12%, rgba(37,99,235,.08), transparent 24%),
    radial-gradient(circle at 92% 10%, rgba(14,165,233,.07), transparent 22%);
}

/* Header / navegación */
.header{
  background:#ffffff;
  border-bottom:1px solid #e5e7eb;
  box-shadow:0 4px 14px rgba(15,23,42,.06);
}
.hitss-header-badge{
  background:#eff6ff;
  border:1px solid #bfdbfe;
}
.hitss-header-text{color:#1d4ed8}
.header-subtitle{color:#64748b}
.user-chip{
  background:#f8fafc;
  color:#1f2937;
  border:1px solid #d1d5db;
}
.btn-logout{
  background:#111827;
  color:#fff;
  border:1px solid #111827;
}
.btn-logout:hover{
  background:#1f2937;
  border-color:#1f2937;
}

.htab{
  background:#f8fafc;
  border:1px solid #d1d5db;
  color:#334155;
}
.htab:hover{
  background:#f1f5f9;
  color:#0f172a;
}
.htab.active{
  background:#2563eb;
  border-color:#2563eb;
  color:#fff;
}

/* Tarjetas / secciones */
.card,.stat-card,.dash-stat,.tipo-bar-wrap,.timer-item,.asesor-row,.import-section,.export-item,.tk-card,.user-item{
  background:#fff;
  border:1px solid #e5e7eb;
  box-shadow:0 6px 18px rgba(15,23,42,.05);
  backdrop-filter:none;
}
.card-title,.dash-section{color:#1d4ed8}
.form-label,.list-title,.section-title,.user-name,.tk-motivo,.timer-motivo,.asesor-name{color:#111827}
.stat-label,.export-l,.user-sub,.tk-date,.chat-meta,.empty,.empty p{color:#64748b}

/* Inputs y formularios */
.f-input,.f-select,.f-textarea,.search-input,.assign-sel,.obs-input,.cobertura-sel,.chat-input{
  background:#fff;
  color:#111827;
  border:1.5px solid #d1d5db;
}
.f-input:focus,.f-select:focus,.f-textarea:focus,.search-input:focus,.assign-sel:focus,.obs-input:focus,.chat-input:focus{
  border-color:#2563eb;
  box-shadow:0 0 0 3px rgba(37,99,235,.16);
  background:#fff;
}
.f-input::placeholder,.search-input::placeholder,.obs-input::placeholder,.chat-input::placeholder{color:#94a3b8!important}
.f-select option,.cobertura-sel option,.assign-sel option{
  background:#fff;
  color:#111827;
}

/* Botones */
.btn-primary{
  background:#2563eb;
  border:1px solid #2563eb;
  color:#fff;
  box-shadow:var(--shadow-sm);
  transition:filter var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out),transform var(--duration) var(--ease-out);
}
.btn-primary:hover{background:#1d4ed8;border-color:#1d4ed8;filter:brightness(1.02);box-shadow:var(--shadow-md)}
.btn-primary:focus-visible{outline:2px solid #2563eb;outline-offset:var(--focus-offset)}
.btn-success{
  background:#16a34a;
  border:1px solid #16a34a;
  color:#fff;
  transition:filter var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out);
}
.btn-success:hover{background:#15803d;filter:brightness(1.03)}
.btn-success:focus-visible{outline:2px solid #16a34a;outline-offset:var(--focus-offset)}

.chip{
  background:#f8fafc;
  border-color:#d1d5db;
  color:#334155;
}
.chip.active{
  background:#2563eb;
  border-color:#2563eb;
  color:#fff;
}

/* Detalles de tickets */
.tk-id{
  background:#eff6ff;
  border:1px solid #bfdbfe;
  color:#1d4ed8;
}
.tk-sub{color:#475569}
.obs-box{
  background:#f8fafc;
  border:1px solid #e2e8f0;
  color:#1f2937;
}
.obs-box b{color:#0f172a}

/* Chats */
.chat-overlay{background:rgba(15,23,42,.40)}
.chat-panel{
  background:#fff;
  border:1px solid #e5e7eb;
}
.chat-header{border-bottom:1px solid #e5e7eb}
.chat-ticket-id,.chat-sender{color:#2563eb}
.chat-ticket-mot{color:#111827}
.chat-msg.theirs .chat-bubble{
  background:#f8fafc;
  border:1px solid #e2e8f0;
  color:#1f2937;
}
.chat-input-area{border-top:1px solid #e5e7eb}
.chat-send-btn{
  background:#2563eb;
  border:1px solid #2563eb;
  transition:filter var(--duration) var(--ease-out),box-shadow var(--duration) var(--ease-out);
}
.chat-send-btn:hover:not(:disabled){filter:brightness(1.06);box-shadow:var(--shadow-sm)}
.chat-send-btn:focus-visible{outline:2px solid #2563eb;outline-offset:var(--focus-offset)}
.chat-close-btn{transition:background var(--duration) var(--ease-out),color var(--duration) var(--ease-out)}
.chat-close-btn:hover{background:rgba(248,113,113,.22)!important}
.chat-close-btn:focus-visible{outline:2px solid #f87171;outline-offset:var(--focus-offset)}

/* Espaciado — grid 8px */
.desktop-main{padding:var(--space-4) var(--space-3)}
.card{padding:var(--space-3);margin-bottom:var(--space-2)}
.form-group{margin-bottom:var(--space-2)}
.list-header{margin-bottom:var(--space-2)}

/* =========================================================
   SAAS DASHBOARD POLISH (cards + jerarquía + estados)
   ========================================================= */

/* Jerarquía visual */
.list-title{
  font-size:var(--text-xl);
  font-weight:var(--font-extrabold);
  letter-spacing:-.02em;
  line-height:var(--leading-tight);
  color:var(--text);
}
.card-title{
  font-size:var(--text-xs);
  font-weight:var(--font-extrabold);
  letter-spacing:.1em;
}
.tk-motivo{
  font-size:var(--text-md);
  font-weight:var(--font-extrabold);
  line-height:var(--leading-snug);
}
.tk-sub{
  font-size:var(--text-sm);
  font-weight:var(--font-semibold);
}

/* Cards más modernas */
.card,.stat-card,.dash-stat,.tk-card,.user-item,.timer-item,.asesor-row,.tipo-bar-wrap,.import-section{
  border-radius:16px;
  border:1px solid #e5e7eb;
  box-shadow:
    0 1px 1px rgba(15,23,42,.04),
    0 8px 22px rgba(15,23,42,.06);
}
.card:hover,.tk-card:hover,.user-item:hover{
  transform:translateY(-1px);
  box-shadow:
    0 2px 4px rgba(15,23,42,.05),
    0 12px 26px rgba(15,23,42,.08);
  transition:all .2s ease;
}

/* Botones más visibles */
.btn-primary,
.btn-success,
.btn-act,
.btn-logout{
  font-weight:800;
  letter-spacing:.01em;
}
.btn-primary,
.btn-success{
  min-height:46px;
}
.btn-primary{
  background:linear-gradient(180deg,#2b74f0 0%, #2563eb 100%);
}
.btn-primary:hover{
  filter:brightness(.96);
}
.btn-success{
  background:linear-gradient(180deg,#1db855 0%, #16a34a 100%);
}

/* Estados fuertes y claros */
.tag-pend{
  background:#fef3c7;
  color:#92400e;
  border:1px solid #fbbf24;
}
.tag-atend{
  background:#dcfce7;
  color:#166534;
  border:1px solid #22c55e;
}
.tag-den{
  background:#fee2e2;
  color:#991b1b;
  border:1px solid #ef4444;
}
.tag-tipo{
  background:#dbeafe;
  color:#1e40af;
  border:1px solid #60a5fa;
}
.tag-tec{
  background:#e0e7ff;
  color:#3730a3;
  border:1px solid #818cf8;
}
.tag-asig{
  background:#ccfbf1;
  color:#115e59;
  border:1px solid #14b8a6;
}
.tag-sinasig{
  background:#e2e8f0;
  color:#334155;
  border:1px solid #94a3b8;
}

/* Estados en tarjetas y stats */
.tk-card{
  border-left-width:5px;
}
.tk-card.atendido{
  background:linear-gradient(0deg,rgba(34,197,94,.06),rgba(34,197,94,.06)), #fff;
}
.tk-card.denegado{
  background:linear-gradient(0deg,rgba(239,68,68,.06),rgba(239,68,68,.06)), #fff;
}
.stat-card.pend{
  border-color:#fcd34d;
}
.stat-card.ok{
  border-color:#4ade80;
}
.stat-card.den{
  border-color:#f87171;
}

/* Indicadores dashboard */
.dash-stat-accent{
  height:4px;
}
.tipo-bar-bg{
  background:#e5e7eb;
}
.tipo-bar-fill{
  border-radius:999px;
}

/* ── Tabla usuarios + cobertura ── */
.table-wrap{
  width:100%;
  overflow-x:auto;
  -webkit-overflow-scrolling:touch;
  border-radius:var(--r);
  border:1px solid var(--border);
  background:rgba(255,255,255,.04);
}
.users-table{
  width:100%;
  border-collapse:collapse;
  font-size:13px;
  min-width:720px;
}
.users-table thead{
  background:rgba(96,165,250,.12);
  color:#c7d8f8;
  text-align:left;
}
.users-table th{
  padding:10px 12px;
  font-weight:800;
  font-size:11px;
  text-transform:uppercase;
  letter-spacing:.04em;
  border-bottom:1px solid var(--border);
}
.users-table td{
  padding:10px 12px;
  vertical-align:middle;
  border-bottom:1px solid rgba(148,180,255,.1);
}
.users-table tbody tr.row-inactive{
  opacity:.55;
}
.users-table .td-num{
  width:36px;
  color:var(--muted);
  font-weight:700;
}
.users-table .td-mono{
  font-family:ui-monospace,monospace;
  font-size:12px;
}
.users-table .td-access{
  white-space:nowrap;
}
.users-table .td-cov{
  max-width:280px;
}
.btn-access{
  border:none;
  border-radius:10px;
  padding:8px 12px;
  font-size:12px;
  font-weight:800;
  cursor:pointer;
  transition:background .2s,transform .15s;
}
.btn-access.is-on{
  background:rgba(52,211,153,.2);
  color:#6ee7b7;
  border:1px solid rgba(52,211,153,.4);
}
.btn-access.is-off{
  background:rgba(248,113,113,.15);
  color:#fca5a5;
  border:1px solid rgba(248,113,113,.35);
}
.access-pill{
  display:inline-block;
  padding:6px 10px;
  border-radius:999px;
  font-size:11px;
  font-weight:800;
}
.access-pill.is-on{
  background:rgba(52,211,153,.18);
  color:#6ee7b7;
}
.access-pill.is-off{
  background:rgba(148,163,184,.2);
  color:#94a3b8;
}
.btn-cov-config{
  display:inline-block;
  margin-bottom:6px;
  padding:6px 10px;
  font-size:12px;
  font-weight:700;
  border-radius:8px;
  border:1px solid rgba(96,165,250,.4);
  background:rgba(96,165,250,.12);
  color:#93c5fd;
  cursor:pointer;
}
.cov-preview{
  font-size:11px;
  line-height:1.4;
}
.cov-chip{
  display:inline-block;
  margin:2px 4px 2px 0;
  padding:3px 8px;
  border-radius:6px;
  background:rgba(148,180,255,.12);
  color:#c7d8f8;
  border:1px solid rgba(148,180,255,.2);
}
.cov-empty,.cov-na{
  color:var(--muted);
  font-size:12px;
}
.modal-box.modal-wide{
  max-width:520px;
  max-height:90vh;
  overflow-y:auto;
}
.modal-hint{
  font-size:12px;
  color:#94a3b8;
  line-height:1.5;
  margin-bottom:14px;
}
.modal-actions{
  display:flex;
  gap:10px;
  justify-content:flex-end;
  margin-top:18px;
  flex-wrap:wrap;
}
#coberturaRows{
  display:flex;
  flex-direction:column;
  gap:12px;
}
.cobertura-row{
  background:rgba(255,255,255,.05);
  border:1px solid var(--border);
  border-radius:12px;
  padding:12px;
}
.cobertura-row-head{
  display:flex;
  justify-content:space-between;
  align-items:center;
  margin-bottom:10px;
  font-size:12px;
  font-weight:800;
  color:#93c5fd;
}
.btn-cov-remove{
  background:transparent;
  border:none;
  color:#f87171;
  cursor:pointer;
  font-size:16px;
  line-height:1;
  padding:4px 8px;
}
.cobertura-row-fields{
  display:flex;
  flex-direction:column;
  gap:10px;
}
@media(min-width:480px){
  .cobertura-row-fields{
    flex-direction:row;
    flex-wrap:wrap;
  }
  .cob-field{
    flex:1;
    min-width:140px;
  }
}
.cob-field span{
  display:block;
  font-size:11px;
  font-weight:700;
  color:var(--muted);
  margin-bottom:4px;
}
.cob-field .f-select{
  margin-bottom:0;
}
.btn-cov-add{
  margin-top:12px;
  width:100%;
}
.btn-secondary{
  background:rgba(255,255,255,.08);
  border:1px solid var(--border);
  color:var(--text2);
  border-radius:10px;
  padding:10px 14px;
  font-weight:700;
  cursor:pointer;
  font-size:13px;
}

/* Accesibilidad: foco teclado + interactivos */
.f-input:focus-visible,.f-select:focus-visible,.f-textarea:focus-visible,
.search-input:focus-visible,.assign-sel:focus-visible,.obs-input:focus-visible,
.cobertura-sel:focus-visible,.chat-input:focus-visible{
  outline:none;
}
button:focus-visible,a:focus-visible,.chip:focus-visible,.tipo-check-btn:focus-visible,
.btn-act:focus-visible,.btn-expand:focus-visible,.btn-add-texto:focus-visible,
.btn-add-cob:focus-visible,.btn-import:focus-visible,.btn-sm-danger:focus-visible,
.chat-btn:focus-visible,.img-remove-btn:focus-visible,.texto-remove:focus-visible,
.lb-close:focus-visible,.toggle-btn:focus-visible,.btn-toggle-cob:focus-visible,
.btn-secondary:focus-visible,.btn-cov-remove:focus-visible{
  outline:2px solid var(--focus-outline);
  outline-offset:var(--focus-offset);
}
.btn-logout:focus-visible{outline-color:#fff}
.obs-coords:focus-visible{border-radius:var(--radius-md)}